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Terms of Use

REVISION POLICY

Depending on the bundle you choose, we provide revisions. Customers can request an infinite number of free modifications, and we will do so at no additional cost as long as the design and concept stay the same. The turnaround time for revisions would be 48-72 hours.

TURN AROUND TIME

Most design services at Amaze Logo take 48-72 hours to complete. This is the turnaround time for a single iteration of a design stage, not the whole time for a project from start to end. Depending on the type of Service, changes might take anywhere from 48 to 72 hours, which equates to two working days. For example:

Refund Policy / Money Back Guarantee

If the first design concepts are accepted or a revision is requested, any deposited fees for a project will not be refunded until Amaze Logocancels or terminates your Contract for a cause other than your breach or non-performance.

All refund requests will be fulfilled as per the following arrangement:

Note: Amaze Logoreserves the right to reject any project or terminate the Contract at any time. You will no longer have any rights to utilize the designs for any reason after the refund; they will become the exclusive property of Amaze Logo. The designs will be the sole property of the firm.

Refunds are not available for any of our services that are not linked to design services. They are not covered by our no-questions-asked money-back guarantee. If you purchase such a service as part of a Package Deal of any type, you will not be able to get a refund on the entire package. The following are some examples of such services:

In the event of dissatisfaction with services that are not covered by the 100 percent return policy, Amaze Logomanagement may choose to issue a partial refund to the customer after reviewing the project.

How to claim your refund

Please make sure you complete the following conditions to ensure your refund request is authorized.

My Account

The My Account section is a useful tool for communication. It is solely your obligation to monitor your account area for any questions, concerns, or further instructions that the designer may require. You will not be eligible for a refund if you do not check or use the Account Area on a regular basis. If you have any questions about how to utilize the area, you may contact the customer support staff at any time.

COMMUNICATION POLICY

QUALITY ASSURANCE POLICY

Amaze Logo will do everything possible to satisfy your needs, and our designers will do everything possible to meet your expectations. We believe in giving the greatest designs possible, and each one is meticulously researched and developed.

100% SATISFACTION GUARANTEE

DELIVERY POLICY

DESIGN OWNERSHIP & RIGHTS

All finished designs produced by Amaze Logo are done so when the customer submits a formal request for finalization, and the client receives the final core files of the logo and owns 100 percent of all rights to the said logo.

CONTENT CREATION & POPULATION

Unless otherwise bought specifically, Amaze Logo will not be responsible for developing or filling content (e.g., text/Images) onto the Website. In such a situation,

N.D.A. & REPUTATION MANAGEMENT POLICY

RECORD MAINTENANCE

Amaze Logo keeps track of completed designs so that you may get the precise file in the event of a missing order.

CUSTOMER SUPPORT

Our Customer Support Team is available by phone Monday through Friday from 9 a.m. to 5 p.m. GMT to address any of your problems and questions. All additional queries must be submitted through the Team Works Account area by the client after business hours and will be picked up the next working day.

TECHNICAL SUPPORT POLICY

Amaze Logo specializes in providing design services and consulting. The services that the client need will be designed and developed by us. On occasion, the technical parts of our packages and services purchased will assist the client with their websites and emails. Amaze Logo will offer the customer basic information about the services as well as the settings necessary to make them operate. On the Customer's end, Amaze Logowill not be responsible for providing extensive training or installation of specified services. Examples of such services include, but are not limited to:

Unless paid separately as continuous maintenance service, there is no Service Level Agreement (SLA) between the customer and Amaze Logoin terms of technical help or service outage.

Amaze Logo will not be held liable in any manner for a customer's failure to execute, install, or learn how to use the above-mentioned services on their end since they are the customer's duties.

Email & Mobile Phone Policy

This policy outlines the terms and conditions regarding the use of email and mobile phone contact information provided to Amaze Logo.

1. Consent and Usage

By providing your email address and/or mobile phone number, you consent to receive communication from Amaze Logo. This includes, transitional messages, periodic updates about your service or project, updates, newsletters, and services delivery e.g. Design attachments, Project updates and Revisions update.

2. Carrier Charges Disclosure

Standard messaging and data rates may apply. Please consult your mobile service carrier for details.

3. Stop & Unsubscribe

If you wish to stop receiving emails or mobile communications, you can:

4. Frequency of Communication

We will strive to limit the frequency of our communications to a reasonable level. However, there may be exceptions during special update about project or urgent notifications.

5. Security of Information

Your email address and mobile phone number will be kept confidential and will not be shared with third parties without your explicit consent, except as required by law.

6. Changes to Policy

Amaze Logoreserves the right to modify this policy at any time. Any changes will be posted on our website, and it is your responsibility to review these changes.

7. Contact Us

If you have any questions or concerns regarding this policy, please contact us at info@amazelogo.com

Disclaimer:

All the graphics, objects, content, and rest of the things of Amaze Logo are our property and we possess full rights of them. However, we don’t have any impact on the graphics and images of other third parties. We do not permit anyone to copy any of our materials and for the materials of other third parties, we recommend you to read their respective policies.

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